Understand before intervening.
When the symptoms are visible but the cause is not clear, I examine the system before proposing a solution.
You can see the problem. Not the cause yet.
The audit is the right starting point when acting immediately would mean choosing blind.
- The site is slow, but it is not clear where to intervene.
- Errors and instability return after isolated fixes.
- The experience creates friction, but the symptoms are scattered.
- Configuration and dependencies make every change feel risky.
Four perspectives on the same system.
I do not treat UX, code and configuration as separate problems. I read them together to distinguish causes from effects.
- Structure
- Site architecture, content organisation and dependencies shaping how the wider system operates.
- Performance
- Loading, rendering and visible bottlenecks slowing down the experience or day-to-day management.
- UX
- Hierarchy, flows and friction points making it harder to understand, decide or complete an action.
- Technical configuration
- Settings, extensions and integrations introducing fragility, conflicts or avoidable complexity.
Not a list of problems. A basis for decisions.
The analysis is returned as a usable sequence: what is happening, what matters first and how to move forward.
- 01
Diagnosis
A clear account of the issues found and the relationships between symptoms, causes and dependencies.
- 02
Priorities
An order of intervention separating what is urgent, what is important and what can wait.
- 03
Action plan
Concrete steps to fix, consolidate or redesign only what genuinely needs attention.
The solution comes after the diagnosis.
The audit does not assume a rebuild, a new plugin or different technology. It first establishes whether the problem calls for a targeted correction, a broader intervention or simply better decisions.
Any following work is assessed against what the audit reveals, without dismantling what already works or adding complexity by default.
Analysis / Priorities / Action plan
Understand first. Then decide.
Describe the system, the symptoms and what is blocking you. We can start there.